Frequently asked questions

Do I need a passport?

For tours that enter the United States (all USA Multi-Day tours, including Waterton & Glacier), please bring a valid passport and any required US entry documents. For Canada-only tours, Canadian residents need government photo ID; international visitors need the documents required to enter Canada.

When do tours run?

Tours around Calgary and the Rockies run any day you choose from June 1 to October 30, 2027: the Banff, Lake Louise & Moraine Lake and Golden & Yoho day tours, Jasper, Banff & Icefields Parkway, the Rockies Loop, Drumheller, Rockies Highlights and Waterton & Glacier. Long multi-day tours — Vancouver, Vancouver Island, Whistler, Kelowna and all one-way USA tours, plus their return tours — run on fixed departure dates (group coach tours) between June 15 and October 15, 2027; each route runs out from Calgary and back to Calgary on the same coach, and the dates are listed on every tour. Moraine Lake access ends in mid-October (weather permitting), so if the Moraine Lake road has closed, late-October tours visit Lake Louise instead. Some roads, such as Yoho Valley Road, open only in summer. Request your quote now to reserve your dates.

How long are the driving days?

We plan every day using road-routing data plus extra time for a coach, keeping each day under 10 hours of driving and most days well under 8, so there is time to see the sights. Daily estimates are shown in each itinerary; traffic, weather, border waits and photo stops can change them.

What is included in multi-day packages?

Every multi-day package includes your hotels. Breakfast is included at your hotel, and for lunch you order your favourite meal from the menu at the restaurant we have chosen as the best for the group. Dinners are not included, and neither are tips, personal expenses, optional activities or travel insurance. One-way tours include a one-way flight ticket home; loop tours return to Calgary by coach. Each tour lists exactly what is included.

What is your cancellation policy?

Full payment is taken at booking for every tour.

Tours around Calgary and the Rockies (any-date tours, including Banff, Lake Louise & Moraine Lake, Golden & Yoho, Jasper, Banff & Icefields Parkway, Rockies Loop, Drumheller, Rockies Highlights and Waterton & Glacier): full refund if cancelled 7 or more days before departure. No refund for cancellations less than 7 days before departure.

USA tours and long Canadian tours (all one-way USA tours, Vancouver, Vancouver Island, Whistler and Kelowna, plus their return tours): full refund if cancelled 60 or more days before departure. No refund for cancellations less than 60 days before departure.

How much luggage can I bring?

Please contact us — the allowance depends on the vehicle for your group and on the flight home for one-way tours. We will confirm it with your quote.

Is Jasper open after the 2024 wildfire?

Yes. Jasper National Park and the town are open. Maligne Canyon and Cavell Road are closed for 2026 and the Maligne Lake cruise is not operating in 2026, so our Jasper days visit Maligne Lake’s shoreline, Medicine Lake, Pyramid Lake and Athabasca Falls instead. We check Parks Canada updates before every trip.

Can you arrange a private or custom tour?

Yes — choose “Custom / private tour” in the quote form and tell us where you would like to go.

What to bring